Timeline: Our shipper and cargo sales agent should check the minimum time required to get their shipment ready for export.
No | Cargo type | Cargo Ready for Export | Remark |
---|---|---|---|
01 | Express cargo diplomatic mails/cargo | 2 hours before STD* | Pax flight |
02 | Fresh goods, dangerous goods | 3 hours before STD* | Pax flight |
03 | General cargo for loose load | 4 hours before STD* | Pax flight |
04 | General cargo for palletizing/containerizing | 6 hours before STD* | Pax flight |
05 | General cargo for freighter | 6 hours before STD* | Bulk/loose load only |
06 | General cargo for freighter | 24 hours before STD* | Palletizing, containerizing |
07 | Special customized cargo | Upon prior arrangement with Cargo Management and Customs and Excise Department |
IMPORTANT NOTE: WE DO NOT ACCEPT EXPORT CARGO DELIVERY MORE THAN 48 HOURS BEFORE STD.
* Remark : STD* = Scheduled Time of Departure; ETD* = Estimated Time of Departure
+ General Cargo:
- A copy of ID card of driver
- All necessary documents to clear the shipment
(Following TSA & airlines' requirements)
+ Live Animal
- General
- CITES Permit/Certificate
- Veterinary Certificate from Ministry of Agriculture, Forestry and Fisheries
- Shipper's Certificate for Live Animal
- IATA Live Animals Acceptance Check List
- (Following IATA LAR Regulations)
+ Pet
- Veterinary Certificate
- Rabies Vaccination Certificate
- Shipper's Certificate for Live Animal
- IATA Live Animals Acceptance Check List
(Following IATA LAR Regulations)
+ Human Remain
- Quarantine permit for exportation of corpse
- Letter from Embassy
- Embalming Certificate
- Death Certificate
- Sealing Certificate
(Following Phytosanitary & airlines' requirements)
+ Dangerous Good
- Shipper Declaration for Dangerous Goods
(Following IATA DGR Regulations)
Import cargo type
- General cargo
- Mail/post mail
- Dangerous goods
- Perishables
- Vulnerable/valuable goods
- Goods requires room temperature (+2c to +8c) and (+15c to +25c)
- Heavy cargo
- Special cargo (consignee or agent should do pre-clearance before cargo arrival)
* Note :- Strong room/safe for valuable goods is not available
- Due to limited space, please send prior notice of special cargo which requires room temperature control
Import warehouse facilities
All necessary resources to handle cargo shipments are available, including:
- Import loading docks
- Import storage
- X-ray screening devices
- Handling equipment and tools (forklifts, plastic pallets, towing tractors…)
- Cold storage temperature (2°c - 8°c)
- Dangerous goods storage
Import cargo process
- Notification: consignee will be notified after his/her document and cargo arrived
- Document delivery: consignee can pick up his/her document (original AWB and pouch) at cargo counter. He/she will need to present the authorization letter and a copy of ID card/Passport
- Custom Office: after received document from cargo, consignee has to do custom formality
- Submit the custom declaration at Cargo Counter to process for warehouse handling payment at cashier counter
- Cargo delivery: after getting cargo receipt from cashier, consignee goes to pick up their cargo at cargo import release.
Import process- Receive notification: consignee will be notified after his/her document and cargo arrived
- Document delivery: consignee can pick up his/her document (original AWB and pouch) at cargo counter. He/she will need to present the authorization letter and a copy of ID card/Passport
- Custom formality: with this document, consignee has to go to Custom Office for declaration
- Payment: present the custom declaration at Cargo Counter to process for warehouse handling payment
- Cargo delivery after getting cargo receipt from Cargo Cashier, consignee can pick up their cargo at cargo import release.
Timeline: hereafter you will find the time limit for consignee or clearance agent to get their arrival shipment ready.
No | Cargo type | Cargo Ready for Consignee | Remark |
---|---|---|---|
01 | Express and special freight | minimum 90 minutes after ATA* | Pax flight |
02 | Vegetables, fruits, human remains | 90-120 minutes after ATA* | Pax flight |
03 | General cargo: from bulk / loose load | 90-120 minutes after ATA* | Pax flight |
04 | General cargo: from palletizing flight | 2-3 hours after ATA* | Pax flight |
05 | General cargo: cargo from freighter | 2-6 hours after ATA* | Cargo flight |
* Remark : ATA* = Actual Time of Arrival
The time frame status from the time the Customs declaration set has been completed.
Documents required for releasing import cargo to consignee:
- Authorization/Assignment Letter from their company or organization.
- For personal effect, authorization is not required if owner presents himself/herself at Cargo Terminal
- Original ID or Passport or Driver License
- Valid Import Custom Declaration
- A copy of MAWB/HAWB will be required
- Fill consignee declaration check-list, available at Import Document Counter.