Managed by Plaza Premium Lounge, this Meet & Greet Service is dedicated to delivering the perfect airport experience for all travellers.  Our welcoming and friendly team is always at hand to ensure that your journey is hassle-free and seamless at the airport, be it departing, arriving or transiting.  Let us assist you with lounge stays, baggage handling, baggage clearance and itinerary recommendations, amongst others.

For Arriving travellers, our Customer Service Officer will meet the guests at the Arrival gate with a placard displaying guests’ name.  Upon meeting the guests, they will accompany the guests through Immigration clearance, Baggage Reclaim and Customs and then to the receiving party, or to the awaiting limousine/taxi.

For Departing travellers, our Customer Service Officer will meet the guests at the Departure Hall with a placard displaying guests’ name.  Upon meeting the guests, they will accompany the guests through the respective airline counter for their check-in and Immigration procedure clearance.  The guests will then be accompanied to either the boarding gate or to Plaza Premium Lounge to await their flight.